FAQ
Find your answers here
How long does shipping take?
Shipping costs will vary depending on the shipping destination and the number of items you purchase. The correct amount of the shipping fee will appear at the checkout page.
I made a mistake — can I cancel or change my order?
If your order hasn’t shipped yet, we’ll do our best to help. Contact us as soon as possible via our [Contact page] with your order number.
My item arrived damaged or incorrect — what now?
We're sorry about that. Please contact us within 7 days of receiving your order with a photo of the issue, and we’ll make it right.
How much is shipping?
Shipping fees are calculated at checkout based on your location and order size. You'll see the exact cost before completing your purchase.
Didn’t see what you needed?
We’ve got your back. If your question isn’t listed above, drop us a message — the Mezani team is here to help you claim your answer.