Shipping policy

🖤 Thank You for Shopping with Mezani

We appreciate your support and are committed to delivering your order smoothly, stylishly, and on time.


📦 Order Processing

Each order is made just for you.
Please allow 2–5 business days for processing and fulfillment before your order is shipped.

During busy periods (like collection launches, holidays, or sales), fulfillment may take up to 7 business days.


🚚 Shipping & Delivery

Estimated delivery times (after your order is fulfilled):

Region Estimated Delivery Time
United Kingdom 2–5 business days
Europe 2–6 business days
North America 3–10 business days
Rest of World 10–20 business days

💸 Shipping fees are calculated at checkout based on your region.
📦 Once shipped, you’ll receive a confirmation email with a tracking link.


🌍 International Orders

We ship worldwide to selected countries.

Please note:

  • Customs duties, VAT, or import taxes (if applicable) are the buyer’s responsibility.
  • Delivery times may be affected by customs clearance or local regulations.

⏱ Delays or Missing Orders

We do our best to deliver on time, but occasional delays may occur due to:

  • Courier disruptions
  • Customs processing
  • Holidays or extreme weather

If your order hasn’t arrived within:

  • 10 business days (UK)
  • 15 business days (international)
    please contact us at mezani.uk@gmail.com.

🔍 Tracking Your Order

Once your order ships, you’ll receive an email with your tracking number.

Didn’t receive it? No stress — just drop us an email at mezani.uk@gmail.com and we’ll resend it.


🤝 We're Here to Help

Questions, concerns, or just want to check in?

Reach out anytime at mezani.uk@gmail.com — we’ve got you.